OneCloud Pvt Ltd trading as Love Capitals

Refer a Friend Programme – Terms and Conditions

These terms apply when you refer a business to Love Capitals through our Refer a Friend programme. By submitting a referral, you agree to them.

1About the programme

1.1 The Refer a Friend programme (“the Programme”) is run by OneCloud Pvt Ltd, trading as Love Capitals (“we”, “us”, “our”), company number 16991609, registered office Jhumat House, 160 London Road, Barking, IG11 8BB.

1.2 Under the Programme, you can introduce a business that may need funding. If that business is approved for funding through Love Capitals, we will pay you a reward of £80 as a thank you.

1.3 In these terms, “you” means the person making the referral (the “Referrer”), and the “Referred Business” means the business you refer to us.

2Who can refer

2.1 To take part, you must:

• be aged 18 or over and live in the UK;
• hold a UK bank account in your own name; and
• make the referral in a personal capacity.

2.2 You cannot take part if you are an employee, director, contractor or adviser of Love Capitals or OneCloud Pvt Ltd, or a member of their household.

2.3 You cannot refer a business that you own, control or are a director, partner or employee of.

2.4 The Programme is for occasional, personal referrals. If you introduce businesses to us as part of your own business (for example, as an accountant, broker or lead generator), you must sign a separate introducer agreement with us instead, and these terms do not apply.

3Making a referral

3.1 Make each referral using the Refer a Friend form on lovecapitals.co.uk, giving your details and the Referred Business’s contact details.

3.2 Before you refer them, you must tell the person at the Referred Business that you are passing their details to Love Capitals, and they must be happy for us to contact them. You must not submit anyone’s details without their agreement.

3.3 The Referred Business must be new to Love Capitals. A business that has already contacted us, or that we are already dealing with, within the previous 12 months does not qualify. If two people refer the same business, the first valid referral we receive counts.

3.4 You must not give the Referred Business advice or recommendations about finance, make promises on our behalf, or tell them they will be approved. Any information about finance comes from Love Capitals or the lender.

4When the reward is earned

4.1 You earn the £80 reward when a lender on our panel approves the Referred Business’s application for funding that we arranged or introduced (“Approval”).

4.2 No reward is payable if:

• the Referred Business is declined, withdraws its application or does not apply;
• the referral breaks these terms; or
• we reasonably believe the referral or application involves false information, fraud or any other misconduct.

4.3 One reward is payable per Referred Business, however many applications or facilities it later takes out. There is no limit on the number of different businesses you can refer.

5How and when we pay

5.1 We aim to pay the reward as soon as possible, and within 7 days of Approval, by bank transfer to a UK bank account in your name.

5.2 Before paying, we may ask you to confirm your identity and bank details, and we may carry out checks to meet our legal obligations, including anti-money-laundering and sanctions checks. If you do not provide what we reasonably ask for, we may delay or withhold the reward until you do.

5.3 We will never pay the reward to a third party, in cash, or to an account outside the UK.

5.4 The reward is not transferable and cannot be exchanged for anything else.

5.5 You are responsible for any tax that may be due on rewards you receive.

6Telling the Referred Business

6.1 We will tell the Referred Business that you referred them and that we pay you a referral reward. This is part of being open about how we are paid and who we pay.

6.2 The reward is paid by Love Capitals. It does not increase the cost of the Referred Business’s finance.

7Your data and the Referred Business’s data

7.1 OneCloud Pvt Ltd is the data controller for the personal data you give us under the Programme (ICO registration ZC130857).

7.2 We use your details to manage your referral, carry out the checks in section 5 and pay your reward. We use the Referred Business’s details to contact them about funding. Our Privacy Notice at lovecapitals.co.uk explains how we handle personal data and the rights you have.

7.3 We will tell you whether a reward has been earned, but we will not share details of the Referred Business’s application or finances with you.

8Changes and ending the Programme

8.1 We may change these terms, or suspend or end the Programme, at any time. Any change will not affect a reward already earned under section 4.

8.2 Referrals submitted before we end the Programme will still qualify if Approval follows within 6 months of the referral.

8.3 We may exclude anyone from the Programme, and withhold rewards, if they break these terms or misuse the Programme.

9Liability

9.1 We are not responsible for any lender’s decision on the Referred Business’s application.

9.2 Nothing in these terms limits any liability that cannot be limited by law.

10Complaints and contact

10.1 If you have a question or are unhappy about the Programme, contact us at hello@lovecapitals.co.uk or on 020 8097 9100. We will handle your complaint under our Complaints Policy.

11Governing law

11.1 These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.